ONLINE Consultation

Please note that due to the outbreak of the covid-19  we are taking steps to protect our patients and have changed our appointment system.

If you have a medical problem, that can’t be self managed, please submit an eConsultation via web gp as a primary way to contact us. If you are experiencing a medical emergency, please dial 999

COVID-19 PRECAUTIONS – To protect others, do not go to the GP surgery, pharmacy or hospital (unless specifically asked to come in). Stay at home.

If you have symptoms associated with coronavirus including a new continuous cough, fever, high temperature flu-like symptoms, new shortness of breath,  or have been in contact with anyone with a  diagnosis of covid-19 and you feel you are unable to self-manage, please use the 111 online coronavirus service to find out what to do. Only call 111 if you cannot get help online.

For latest guidance visit: Dept. of health website

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Mental Health

One in four adults and one in 10 children experience mental illness, and many more of us know and care for people who do.

Whatever you need to know about coping with stressanxiety or depression, or just the normal emotional ups and downs of life, some of the links below may help:

Mental Health Crisis

  • Tower Hamlets Mental Health Crisis Helpline (Self referral) 020 7771 5807

https://www.elft.nhs.uk/Contact-Us/Get-Help-in-an-Emergency

If you are already known to the Trust’s mental health services, and feel you are becoming unwell, contact the named person who is responsible for your care or call the service responsible for your care. Their contact details will be at the top of letters sent to you, in your care plan or on the service leaflet. You can look up our services here but not all have their own emergency or out of hour numbers.

The word “crisis” can be used to describe many different situations. In mental health, the term “crisis” usually suggests that someone may need urgent help to support them with mental health problems.

Mental Health Crisis/Out of Hours

If you feel your mental health is deteriorating or if you are in distress and you need to contact a health professional out of office hours, you can call one of the numbers below for the borough you live in:

  • For Tower Hamlets’ 24 hour Mental Health Crisis Line –  call 020 7771 5807

Mental Health Emergency: Call 999

A mental health emergency is when there is a risk to self or to others. Eg. A risk of suicide or serious self harm. In this instance, you should call 999 for urgent assistance.

Tower Hamlets Talking Therapies

  • Tower Hamlets Talking Therapies (Self referral) 020 8475 8080

https://www.elft.nhs.uk/service/425/Tower-Hamlets-Talking-Therapies

Tower Hamlets Talking Therapies provides workshops, courses, groups and individual treatment at a variety of locations. Your therapist will discuss the options available to you at your first appointment.

Your assessing therapist would be happy to discuss further with you and guide you to clinically appropriate treatment options based on your main presenting difficulties.

NHS Choices Moodzone

NHS Choices Moodzone offers practical advice, interactive tools, videos and audio guides to help you feel mentally and emotionally better.    Moodzone

When Sadness Gets Too Much: A Bengali film about mental health