ONLINE Consultation

Please note that due to the outbreak of the covid-19  we are taking steps to protect our patients and have changed our appointment system.

If you have a medical problem, that can’t be self managed, please submit an eConsultation via web gp as a primary way to contact us. If you are experiencing a medical emergency, please dial 999

COVID-19 PRECAUTIONS – To protect others, do not go to the GP surgery, pharmacy or hospital (unless specifically asked to come in). Stay at home.

If you have symptoms associated with coronavirus including a new continuous cough, fever, high temperature flu-like symptoms, new shortness of breath,  or have been in contact with anyone with a  diagnosis of covid-19 and you feel you are unable to self-manage, please use the 111 online coronavirus service to find out what to do. Only call 111 if you cannot get help online.

For latest guidance visit: Dept. of health website

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Minor Eye Conditions Service (MECS)

A new Minor Eye Conditions Service (MECS) will be starting in Tower Hamlets on Wednesday 30th January 2019. MECS is a NHS funded service available to all patients registered with a Tower Hamlets GP or who are a Tower Hamlets resident. The service is designed to offer convenient care for minor medical eye conditions. Examples of eye conditions that can be treated by a MECS are:

  • Red eye(s)
  • Significant recent discharge from or watering from the eye
  • Mild trauma, for example a scratch to the outer surface of the eye(s) or lid(s)
  • Suspected foreign body in the eye
  • Mild pain and/or discomfort in the eyes

The service is provided by local optometrists who have specialist knowledge and skills to carry out this work. MECS can be accessed by self-referral, GP referral or through signposting from another service. Appointments are offered every day of the week and patients can expect to be seen within 24 hours for urgent issues or 48 hours for routine issues. A list of MECS locations along with contact details are below:

Area Practice Address MECS Opening Hours Telephone
E2 Specsavers Bethnal Green Unit 1, 409 Bethnal Green Road, E2 0AN M,Tu, F,Sat  9-6

Weds 10-6,
Thu 9-7
Sun 10-5

020 7324 7520
E1 In Focus Optics- Cannon Street Road 149 Cannon St Road,   E1 2LX Mon-Wed 10am-6pm,
Thur closed
Fri 3-7pm
Sat 10-6pm, Sun closed
020 7488 4523
E1 In Focus Optics- White Horse Lane 94 White Horse Lane, E1 4LR Mon ,Tues
10am-6pm
Wed & Sat
No MECS
Thur & Sun Closed
Fri 3 – 7pm
020 7791 0692
E14 In Focus Optics- Poplar Unit 1, 223 East India Dock Road

E14 0ED

Tues, Sat
10 – 6pm
Mon,Weds Fri No MECS
Thurs, Sun Closed

*Can offer some Wednesday appts, please call for availability               
020 7987 2364
E14 Boots- Canary Wharf Jubilee Place, 45 Bank St, Canary Wharf, London E14 5NY M,W,THU 8.30 – 7.30 0345 125 3758
E3 Scrivens Opticians 531 Roman Road,

E3 5EL

Mon-Fri
9:00am – 5:30pm
Sat
9:00am – 5:00pm
020 8980 5053

Minor Eye Conditions Service (MECS) – Leaflet TH_Minor_Eye_Conditions_Service_Leaflet