ONLINE Consultation

Please note that due to the outbreak of the covid-19  we are taking steps to protect our patients and have changed our appointment system.

If you have a medical problem, that can’t be self managed, please submit an Online Consultation as a primary way to contact us. If you are experiencing a medical emergency, please dial 999

COVID-19 PRECAUTIONS – To protect others, do not go to the GP surgery, pharmacy or hospital (unless specifically asked to come in). Stay at home.

If you have symptoms associated with coronavirus including a new continuous cough, fever, high temperature flu-like symptoms, new shortness of breath,  or have been in contact with anyone with a  diagnosis of covid-19 and you feel you are unable to self-manage, please use the 111 online coronavirus service to find out what to do. Only call 111 if you cannot get help online.

For latest guidance visit: Dept. of health website


Contact our Doctors using Online Consultation

Online Consultation

Online consultations provide self-help tools allowing you to manage  your own needs without visiting the practice. Simply fill in a questionnaire which your GP will receive and respond to within one working day. Please note that this service will be unavailable during the following dates:

  • Unavailable from 5pm on 24/12/2021 until 8am on 29/12/2021
  • Unavailable from 5pm on 31/12/2021 until 8am on 04/01/2022

To submit an Online Consultation – Click on one of the links below

Bromley By Bow Health Centre
XX Place Health Centre
St Andrews Health Centre

Many things can be self managed at home and dealt with without the need for a trip to the health centres, look through our self-care advice and services section for more information. For things which cannot be managed, you can use online consultation to make sure you see the right person, in the right place, at the right time.

Repeat prescriptions and viewing of medical records can be acheived by using one of the online services below


  • Check your symptoms and get instant advice
  • Book appointments
  • Order repeat prescriptions
  • View your GP medical record and more.

Patient Access

  • Remote access to your GP services
  • Order repeat prescriptions
  • Access to healthrecords