Essential skills and knowledge for Link Workers – a five-session course

The Bromley by Bow Centre have developed a suite of online training units based on five different topics. The full suite can be delivered to organisations employing link workers, and is a great way for link workers from a similar geography to enrol onto the course. The training is designed for link workers to adapt their holistic way of working to an online setting in the context of the recovery period of COVID-19.  

This training can also be tailored to suit whole primary care teams to include, receptionists, care navigators, care coordinators, health coaches, community navigators and other similar roles.  

We cover the following topics based on remote working, and working during COVID-19 crisis and recovery period:  

  1. Supporting vulnerable people over the phone 
  2. Behaviour change and motivational interviewing approaches when working remotely  
  3. Peer Supervision 
  4. Data outcomes, impact and evaluation  
  5. Community based provision when working remotely 

What our attendees have said:

Really enjoyed this session – a nice mix covered and felt like a warm, safe space to share.

I really enjoyed the interactive element of the session, especially helpful was the role play and opportunity to reflect on this.


We can host training sessions in cohorts up to 25 (15 minimum and 25 maximum). 

Get a quote:

If you’re an organisation seeking to upskill and develop your team then register your interest here