Our dedicated staff team and volunteers have risen to the challenge of adapting services that are normally delivered face-to-face. Many of our services are now supporting people whilst they are home based, delivering support and activities in a virtual world.
We are also working with partners to reach further and ensure we are able to respond rapidly to emerging needs in our community.
Here is a summary of some changing services with more coming on stream. Contact details for our services can be found here Accessing help
- Our advice services are now provided remotely, helping with social welfare, employment, debt and energy advice
- We’re working with the Health Partnership, supporting the most vulnerable in our community to offer a telephone-based wellbeing check-in and provide practical and emotional support and advice
- Our Social Care team is supporting those with disabilities and their carers through regular phone contact and by designing and delivering home-based activities by our resident artist Frank Creber and volunteers
- We’re partnering with the local community to share food distribution needs across the locality
- Our ESOL classes are now running online with phone support and home-based activities to help non-native speakers to learn English wherever they are
- The Employment Team are providing virtual career advice, upskilling, job search and wider support to clients who are looking for work and training
- Our Digital Inclusion team are keeping in touch with learners, helping them remotely progress and develop their computer and on-line skills
- Communities Driving Change members are finding new ways to operate; online community meetings, SEND parent and carers virtual coffee mornings and a storytelling group for families
- Our EastExchange coffee afternoons have gone on-line and they’re getting more creative every week
- Our Virtual Playroom supports families teaching from home with quizzes, games and skills
- Our Sport and Physical Activity team are in regular contact with members to encourage and support them with virtual resources to help them stay physically active
- We’re building a live list of specific local services, activities and opportunities to maintain our clients’ wellbeing during the lockdown period, helped by community experts and local partners
- Our online photography project runs weekly with a virtual display coming soon
