Patient Representative Group at Bromley by Bow Health Centre

A Patient Representative Group (PRG) brings together patients, GPs and staff members from a GP practice. They meet regularly to discuss issues relating to their practice and the services provided to patients.

Patient Representative Group are good for patients because:

  • They encourage patients to be more responsible for their own health
  • Patients know more about their GP practice and its staff members
  • Communication between patients and practice staff improves
  • Patients have a chance to make suggestions and ask questions
  • Local people can raise money to improve the facilities at their GP practice
  • PRG members can have their say on wider health issues as well.

Patient Representative Groups are good for practice staff members because:

  • GPs and their staff can work with patients to plan services which best meet the needs of the people who use those services
  • They can provide help and advice for patients on non-medical or social care issues.
  • Patients can help the practice to meet its targets and objectives
  • GPs and staff have an opportunity to share their ideas with patients.
  • They get closer to their community – even more important as GPs take on increasing responsibility for spending more of the NHS budget to plan and buy health services for local people.

How you can join the group

If you would like to become a member of our PRG, please leave your name and contact number with reception, alternatively email us at We will forward your details on to the community partnerships lead who will contact you with further details and invite you to attend the next meeting.

Our PRG meetings are held once every 3 months at the surgery. A meeting consists of our Committee Members, a patient, a clinician if available, and a staff representative. We hold an Annual General Meeting (AGM) once a year and all patients are invited to attend. At the AGM, the committee will inform all patients who have attended what they have done for the practice over the last 12 months.