Energy advice
Our energy advice service offers free, impartial and confidential advice for people who are struggling to pay their gas, electricity or water bills to help you keep your home warm, stay on top of your bills and save money.
We run on-line, phone and face-to-face Covid-safe sessions. Please contact us for more information.
Our service is open to people from Tower Hamlets, Hackney, Newham and neighbouring boroughs
energy@bbbc.org.uk
020 8709 9745
Energy advice
The rising cost of living means more people are experiencing financial difficulty and are worried about money, struggling to keep on top of energy and water bills and keep homes warm. Our East End Energy Fit team offer free of charge, expert advice on a wide range of issues including help to understand and manage your energy bills.
We can help you to:
- understand bills, meter readings and your rights.
- see if you are eligible for any discounts or special schemes;
- set up affordable payment plans; and
- apply for grants to clear your debt (subject to meeting eligibility criteria and funding)
You can review here a Summary of Cost of Living Support
This service is kindly supported by British Gas Energy Trust and Energy Industry Voluntary Redress Scheme.
Please contact us to book an appointment with one of our team.
