Energy advice
Our energy advice service offers free, impartial and confidential advice for people who are struggling to pay their gas, electricity or water bills to help you keep your home warm, stay on top of your bills and save money.
We run on-line, phone and face-to-face sessions. Please contact us for more information.
Our service is open to people from Tower Hamlets, Hackney, Newham and neighbouring boroughs.
energy@bbbc.org.uk
020 8709 9745
Energy advice
The rising cost of living means more people are experiencing financial difficulty and are worried about money, struggling to keep on top of energy and water bills and keep homes warm.
Home Energy Advice Programme
Make your home more energy efficient and save money on bills.
The programme offers:
- Home visits and telephone advice
- Workshops to frontline workers
- Debt relief and resident support
- Energy Champion training
For a home visit or telephone advice, contact:
Email: shine@islington.gov.uk
Phone: 08009531221
For workshops, debt relief support and Energy Champions training, contact:
Email: heap@bbbc.org.uk
Phone: 02087099711
The Home Energy Advice Programme is funded by Tower Hamlets Council and delivered by the Bromley by Bow Centre in partnership with Shine.
East End Energy Fit
Our East End Energy Fit team offer free of charge, expert advice on a wide range of issues including help to understand and manage your energy bills.
We can help you to:
- Understand bills, meter readings and your rights
- See if you are eligible for any discounts or special schemes
- Set up affordable payments plans
- Apply for grants to clear your debt (subject to meeting eligibility criteria and funding)
Contact us on energy@bbbc.org.uk or call 02087099745 to book an appointment with one of our team.
This service is kindly supported by British Gas Energy Trust and Energy Industry Voluntary Redress Scheme.
